First published in The Canary 17th September 2017

There has been widespread criticism of high earnings by university vice-chancellors (VC). Because it comes at a time when students are facing growing levels of debt.
But there are deeper issues in some HE institutions. And some university lecturers, many who have voiced criticism, have left or been fired. One university, in fact, spent nearly £1m “shedding” highly-qualified staff, an investigation has revealed.

Value for money?
Current criticism about VC pay emerged following the publication [paywall] of the 2017 pay survey by Times Higher Education (THE). This revealed “double-digit rises for some UK vice-chancellors”. The criticism has led to a recommendation from Universities Minister, Jo Johnson, for universities “to publish the number of staff paid more than £100,000 per year and to provide a clear justification of the salaries of those paid more than £150,000 per annum.”
Johnson said:
‘I do not want to read about VC pay in the newspapers any more than you do. These headlines raise fears that students’ fees are not being used efficiently and that governance processes, including but not limited to remuneration committees, are not working effectively.’
As The Canary previously reported, interest on student loans has gone up to 6.1%. And there is growing concern about value for money among many students. But Johnson’s comments at a recent press conference suggest that the government doesn’t have the authority to impose changes on the sector.

Controversial pay rises
Although not singled out in the current pay survey, Professor Anne Carlisle, VC of Falmouth University, made headline news in 2016. Because as leader of one of the smallest universities in the UK, her pay rise of almost £60k in 2014/15 was widely criticised. Even The Daily Mail called her a “fat cat leader”. In response to these claims Carlisle said:
This erroneous figure has been arrived at by misinterpretation of financial data.
She argued that the figure is, in part, “erroneous” because it adds in her employer’s contribution to her pension and that shouldn’t be included.
But Falmouth appears in the latest THE summary. And Carlisle’s salary has seemingly increased again. A Freedom of Information request from the Universities and College Union (UCU) revealed [pdf p62] that:
Carlisle’s salary (with benefits) was £297, 871 in 2015/16. This was around a 3% increase. Four employees in total earn over £100, 000 [pdf p62] at Falmouth University. In Cornwall, the average annual income is £17, 873.
As Johnson noted, the “governance processes” of remuneration committees (that lead on salary decisions) are an area of concern. And UCU findings show that:
‘Previous reports revealed [pdf p26] that the VC was a “member of the renumeration committee” at Falmouth University in 2013/14; although documents show they should withdraw from meetings when their pay is being discussed.’
The most recent UCU survey showed [pdf p53] that Falmouth University failed to provide three years’ worth of renumeration committee minutes to the union.
But more information has emerged about the financial dealings of this particular university.

Climate of fear at Falmouth University
An investigation for Cornwall Reports claims that:
“More than 30 staff have left Falmouth University under ‘compromise agreements’ within seven years…” The direct cost to the taxpayer has been nearly £800,000 – and this figure does not include legal fees. Once the lawyers’ fees are added, the cost of shedding so many highly-qualified academics gets close to £1 million.
Falmouth University’s finance figures actually show that 81% [pdf p5] of its income came from tuition fees in 2015/16. Only 12% came from council grants.
Graham Smith who wrote the report said:
The departure of so many staff has fuelled concern about morale at the university… A confidential survey of academic staff, conducted by the University and College Union, revealed a ‘culture of bullying’ and a ‘climate of fear.’ A remarkable 93% said they did not feel able to raise questions with the university’s executive management ‘without endangering your position.’ Nearly 97% said they did not feel their expertise and experience were ‘sufficiently valued’ by the executive management.
The Canary has seen documents relating to this survey. The findings have also been reflected in a recent report that revealed a rise in work-related stress and mental health issues across the HE sector in the UK. The report by the Royal Society found [pdf p15]:
…the majority of university staff find their job stressful. Levels of burnout appear higher among university staff than in general working populations and are comparable to ‘high-risk’ groups such as healthcare workers.
The proportions of both university staff and postgraduate students with a risk of having or developing a mental health problem … were generally higher than for other working populations.

‘Gagging orders’
Falmouth University has closed or suspended some courses. These include the suspension of the Foundation Art & Design course and loss of the renowned Contemporary Craft degree. And Falmouth now offers courses such as the MA in Leasing and Asset Finance. Smith also reports:
Another senior member of staff said: ‘At a recent staff briefing, staff were surprised to be informed by the Vice Chancellor that students are now to be known as ‘customers’ and courses as ‘product’, and that rather than an admissions office Falmouth now has a ‘sales team.’
Robert Hillier, Director of Communications at Falmouth University told Cornwall Reports:
There are more students studying at Falmouth University, and more from Cornwall, than at any time in our 115 year history. Our commitment to helping them get the career they want has never been greater. Our course portfolio now reflects the creative industries, the fastest growing sector of the UK economy, which forms a key part of Cornwall’s strategy to create a modern, high-wage, high value economy.
But opposition to further expansion of student numbers at the university has been widely reported.
And in the last eight years a high number of staff have left the university. According to Cornwall Reports:
Now Falmouth University’s official answers to a series of Freedom of Information questions have established that since 2009, a total of 31 staff have left the university under so-called ‘compromise agreements’ – often after a similar pattern of suspension, followed by threats of litigation, eventually settled by large cash pay-outs and ‘confidentiality clauses’ (gagging orders) to prevent the staff from speaking out.
The university today confirmed that the total cost of these agreements, so far, is £789,659.34.
This number does not include staff who may have been lost through redundancies or those working on zero-hours contracts.

The Canary previously reported on some of the issues at Falmouth University raised by artist Tim Shaw in an open letter. And this latest report suggests things have not improved. Shaw said:
It appears that this university has made a habit of keeping people quiet. Weeks after my open letter to the press was published… a staff member of many year’s service was removed from campus and suspended for expressing support, on her Facebook page, for some of the points raised in that letter… Surely a breach of the human right to freedom of speech?
And this goes further, according to Cornwall Reports:
Another former staff member, who asked to remain anonymous, said employees risked disciplinary action even for posting ‘likes’ to critical posts on social media.
Although approached, Falmouth University has made no further comments to The Canary.

Value for money
As the debate about VC
salaries continues, it is shocking to learn how much one institution spent on “shedding” staff. Especially in light of the “climate of fear” that the survey suggests. But HE institutions demanding that university staff deliver ‘products’ to ‘customers’ could explain why. Because that’s probably not a model of education many people value in the UK.

Frea Lockley was an assistant lecturer at Falmouth University from 2008 – 2016. She writes for The Canary and will be writing for the New Art Examiner on a regular basis.

Volume 32 no.2 November/December 2017 pp16-17

10 thoughts on “An investigation has revealed how one British university spends its money. And it’s absolutely shocking

  1. If students have become the “customers” of Falmouth University, then they must be respected as such. “Customers” can change brands (universities) and find better value for their money. As “customers” they need the red carpet treatment, which does not appear to be unrolling for them in Falmouoth.

    1. Excuse me Rob, but what do you understand about university culture? Could you qualify yourself?

      Xtra Large (due to the current climate I prefer to remain anonymous)

      1. Xtra Large,
        In order to answer you question, it’s only fair if you come out with your real name like I have. Look me up; I’m sure you can find many references to my name and position. However, the point remains, what about the students? They are the ones who pay the real consequences of this situation.

    2. Though I know New Art Examiner is not The Guardian, and therefore must have a smaller staff, I wonder why it takes so long to be approved (or not) by the Moderator? Does (s)he work on Fridays?

  2. What’s the situation 4 months after this article first came out in September 2017? Has anything changed?

  3. Would it be possible to know more about the ongoing situation in Falmouth? Has anything happened since this article was written?

  4. Comparing the newly released data on PM Theresa May’s 2014/2015 salary of £112,426 (plus £617 in interest and £5,419 in dividends, with £685 given to charity) to Professor Carlisle’s salary of £297, 871 in 2015/16, one wonders why this discrepancy. Though we have a difference in a year in salary data, I understand from your article that Carlisle earned only 3% less in the previous year.

    It shockingly appears that the role of a Prime Minister in the UK is far less valuable than the role of a Vice Chancellor.

  5. So not only the New Art Examiner is worried about how British universities spend their money, in particular on their vice-chancellors.

    “Theresa May has spoken out against the number of university vice-chancellors who take part in the decision-making process around their own salaries, amid widespread concern about excessive pay levels.”

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